CRM
Use Capsule milestones for handwritten follow-up that keeps deals moving
Capsule stages and workflows can trigger handwritten follow-up across demos, deals, and renewals, while QR scans surface intent faster.
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QR scan automation
Turn Capsule events into follow-up.
Send handwritten mail from Capsule, then route QR scan engagement back into your stack for analytics, lifecycle updates, and follow-up tasks.
Trigger handwritten mail from Capsule
Trigger handwritten follow-up from the deal, pipeline, and lifecycle moments already managed inside Capsule.
- Closed won -> onboarding welcome letter
- Demo completed -> thank-you note next day
- Renewal date -> save account postcard
- Renewal or upsell trigger -> customer success note
Send QR scan events into Capsule
Write QR scan engagement back into Capsule so owners can see intent and workflows can trigger the next step.
- QR scan -> create owner task
- QR scan -> update contact intent field
- QR scan -> branch follow-up workflow
- QR scan -> log activity on the record
Trigger handwritten follow-up from Capsule
Connect Capsule and Scribeless to trigger handwritten follow-up from the deal, lifecycle, and customer milestones already tracked in your CRM. Start sends when an opportunity milestone is reached, then send QR scan engagement back into Capsule to add a task or update contact notes, so owners can prioritize follow-up and workflows can react to offline intent.
